What file types can I upload?
Upload a digital or image-only scanned PDF. Image-only PDFs are OCRed automatically, which may take longer. If OCR cannot read usable text, processing stops with a clear error. Office files and standalone images are not accepted.
Is the first document really free?
Yes. You can upload and review a bounded PDF, verify your email at the value boundary, then apply and download your first completed document without a card.
What happens on my second document?
The second document requires a paid plan or the card-backed 7-day Pro trial shown during checkout.
Does detection find everything?
No. Detection proposes items to inspect. Review every page and verify the exported PDF before sharing it.
Does redaction remove the selected text?
The apply step creates a new PDF with the selected underlying text removed. Test the downloaded file with search and copy checks before release.
How long are files retained?
Retention depends on the active plan. The pricing page lists each plan's current retention period. Cleanup removes files after expiry.
Is Redacting.ai HIPAA, PCI DSS, or SOC 2 compliant?
Redacting.ai does not claim those certifications or regulatory compliance. Your organization must assess the whole workflow, contracts, safeguards, and legal requirements.